Example request--

Naresh Kumar		Mar 5
Hi Sir, Good Morning.... Kindly help to send me SAP HCM book if you have. I a...

Prakhar Vasishtha		May 9 (2 days ago)
http://www.ciber.com/nl/assets/File/SAP_HCM_ESS_MSS_RDS.pdf

Naresh Kumar	May 10 (1 day ago)
to me

Thank you very much.

Prakhar Vasishtha <prakharvasishtha9@gmail.com>	9:35 PM (0 minutes ago)
to Naresh

pleasure is mine Naresh,,,  u can also check - http://aonlinebook.blogspot.in/2013/05/ess-mss-rapid-deployment-solution-rds.html

thanks